Philip Liddell firmly believes in giving the best possible to his staff, in all departments, to enable them to produce the highest levels of service to our customers. Whether this be training, equipment, or tools and conditions. He has continually invested back into the business, where ever he can from suppliers who manufacture in Britain.
Ceri joined the company in 2002 helping out in the office. Later that year she moved to the Accounts Department and with the company’s support undertook training on bookkeeping, Sage software and AAT. In 2007 she was promoted to Financial Controller.
Ceri is responsible for the day to day running of the Accounts Department and overseeing the company finances.
Brian Dovey was born & bred in Sherfield English on a dairy farm. He moved into general haulage for 5 years, from flatbed work, to transporting livestock into Europe.
Brian then had the opportunity to move into the waste sector as a rollonoff driver for a small operator and from there moved to Onyx (Veolia) as a driver & left as Transport Manager 12 years later. Within that time, he spent 6 years on the Service Van (including tyres) and Operations, routing transport to the Maintenance Manager.
More recently Brian has spent 7 years in sales, selling bulk walking floors trailers to the recycling & waste sector and comes to Ace Liftaway with 25 years’ experience from the waste transport environment.
“Within my short time at Ace Liftaway, I have found a real passion and drive amongst management and employees, which will only get Ace Liftaway through this difficult economic climate and take this company on to bigger and greater things. The opportunities are there, we need to be disciplined, focused and hard working, which I know we can achieve”.
Hannah joined Ace Liftaway in October 2002 having previously worked as a wedding co-ordinator at the White Horse Hotel in Romsey for six years.
Hannah started work on the Control Desk and went on to become Control Office Manager. Hannah now works full-time as the head of the Sales and Customer Service Department. She is always searching for new customers and jobs within the area whilst looking after our existing customers. This year she has completed her BA Hons Business Degree, she has been studying alongside work for the past four years.
Russell joined the company 2003 on the picking station, where he separated the various different materials. Russell worked as a labouror before joining the team. He has progressively worked his way up through plant and machine operator, where he now has his title as Production Controller. He will be sitting various qualifications throughout the year which will enable him to develop his role within the company.
Ace Liftaway was established in 1988 by Philip and Melanie Liddell. They started with one truck and eight mini skips. Over a period of time the waste fleet has grown to various different veichles including skip lorries, roll on/roll off vehicles, tipper grab loaders, tipper bodies, tractor units and trailers, a 3.5 tonne mini skip training vehicle and a compactor truck. We have over 1500 skips of various sizes on hire in the south of Hampshire. We are based in Romsey and operate throughout Hampshire, Wiltshire and Dorset.
In 1996 Ace Liftaway Sanitation Services was established to complement the existing skip hire business. Since then the business has grown and we are able to offer a range of portable toilets and various sanitation units for every application including our range of VIP luxury portable toilets. These units are the best available on the market and are supported by dedicated and professional staff.
In 2002 we moved from its premises at Braishfield, Nr. Romsey, to Yokesford Hill Industrial Estate, at Belbins, Romsey. Here we have been able to build the most technically advanced Waste Recycling and Processing Facility. With this new facility we are able to recycle 90% of all waste brought into Yokesford Hill producing recycled aggregates to a consistent quality which allows re-use back into construction and civil engineering.
Ace Liftaway are continuing to grow and expand the company, training the staff is essential to the company’s future. Various apprenticeships are ongoing within the workshop on a yearly basis, from truck fitters to plant and machinery fitters.
Last year all control room office staff completed customer service NVQ. This helps them understand the day to day running of the office and we feel has had benefits to our increased level of customer service. A BA hons Business Degree was completed by a member of the sales department.
All drivers are currently undergoing their driver Certificate of Professional Competence (CPC), in September 2014 all HGV drivers have to complete 35 hours of training in order to gain their CPC which will ensure that they are safe to drive on the public highway.
The recycling staff completed a NVQ2 in waste management, which enabled them to have a greater understanding of our sector within waste management and recycling Last year in total over 75% members of staff were trained alongside their work in some way.
All new staff, however experienced undergo a rigorous training programme, further on road and site development continues until we are confident that the staff member is competent enough to operate alone, even at this stage training and driver assessment is ongoing. All staff are uniformed and wear appropriate PPE at all times.
The call centre is staffed by full time professional staff who build a relationship with our customers in order to understand their individual needs and requirements. Our call centre and vehicles are all equipped with two-way radios which enables staff to provide estimated times of arrival, half an hour or an hour notice of arrival and to re-route a vehicle in cases of emergency.
Here at Ace Liftaway data protection is a priority. We comply in full with the Data Protection Act at all times. The information you give us will only be used to fulfil your order. We will not sell, rent or exchange your information to any other organisations.